EV-Program Manager- Order-to-Delivery Systems
Xiaomi Technology ·
Job Responsibilities Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations. Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives. Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities. - Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans. Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction. Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.
Job Requirements Experience in program management, product operations, business systems, digital transformation, delivery operations or a similar cross-functional role. Experience in automotive, EV, mobility, leasing, banking, logistics, retail or another complex operational environment.
Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes. Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
Good understanding of APIs, data flows, system integrations, workflow automation and business process design. Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact. Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
Fluent English; additional European languages are an advantage ⭐About Xiaomi EV Xiaomi EV is a core strategic business of the Xiaomi Group. Xiaomi EV is centered on the “Human × Car × Home” all-scenario ecosystem strategy.
We are committed to building technologically advanced, intelligently connected, and high-quality electric vehicles. ⭐Our Track Record Speaks for Itself Market Leadership: The Xiaomi SU7 delivery volumes crossed the threshold of 300,000 deliveries within 15 months, and the the high-performance SUV Xiaomi YU7 confirmed over 200,000 pre-orders with deposits within just 3 minutes of its launching.
Performance Excellence: 2 separate lap records at Nürburgring Nordschleife, SU7 Ultra(sedan segment:(7:04.957) and YU7 GT(SUV segment7:34.931) ⭐Our Global Vision Xiaomi EV’s overseas business is advancing steadily, with global market deployment scheduled for 2027, starting with Europe.