Logistics Customer Service Specialist
JD.COM · Arnsberg, Nordrhein-Westfalen ·
Job
Responsibilities
Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
Strong communication and problem-solving skills, with a client-focused attitude. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment. Job
Requirements
Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years. Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
Strong communication and problem-solving skills, with a client-focused attitude. Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required. Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.