Account Manager

Overview

In this role you will manage a portfolio of CHEP customers to drive growth, optimize value, and strengthen long-term partnerships. You will collaborate with cross-functional teams to design strategies that boost revenue, improve efficiency, and enhance the customer experience. You’ll lead business reviews, negotiations, and sustainability-aligned initiatives, contributing to CHEP’s broader goals and market impact. This is an international role with a focus on tangible outcomes and stakeholder collaboration.

Retribuzione / Benefits

• Attractive salary plus annual bonus
• Company car
• Lunch Voucher
• Flexible Working of hybrid model
• Opportunity to take part in the Brambles share programme
• Personal growth plan with focus on training and coaching

Responsabilità

• Build and sustain strong customer relationships across a portfolio and serve as main contact for inquiries and satisfaction.
• Identify growth opportunities and pursue new business leads through expansion and pricing optimizations.
• Collaborate with Sales, Operations, and Category Management to design and execute strategic plans for growth and efficiency.
• Conduct regular business reviews, manage tenders, and negotiate contracts aligned with business goals.
• Monitor account performance using key metrics and feedback to enhance customer experience and loyalty.
• Oversee the annual audit process and recover outstanding equipment fees.
• Lead initiatives to reduce transport costs and improve supply chain efficiency.
• Support integration of sustainability initiatives with customers to meet CHEP’s CSR objectives.

Requisiti fondamentali

• 3-5 years in a customer-facing, field-based role
• Analytically minded with strong attention to detail
• Excellent networking, relationship-building, and interpersonal skills
• Strong commercial negotiation and presentation skills
• Salesforce usage
• Familiarity with CHEP’s value proposition
• Supply Chain Mapping
• Excellent negotiation skills with demonstrable success
• Experience with financial measures and KPIs
• Team player with ability to work on own initiative
• Relationship-building
• Analytical thinking
• Presentation and communication
• Salesforce usage
• Supply Chain Mapping
• Data storytelling

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