Automotive Diagnostics Expert – Escalations & Repairs
MSX International ·
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MSX International in Roma, Lazio, IT is seeking an Automotive Technical Diagnostic Agent to provide advanced technical support to dealer networks and act as a subject‑matter expert for complex diagnostic and repair issues.
You will collaborate with Level 1 support, Engineering, Quality, and suppliers to resolve escalations, improve first‑time‑fix rates, and reduce post‑sales repair times, while creating knowledge base content and training for workshops.
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