Consulting Engineer
Estarta Poland ·
We are hiring a Consulting Engineer to drive technology design, implementation, execution and/or optimization for customer projects/accounts. - Drives technology design, implementation, execution and/or optimization for customer projects/accounts. - Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes. - Assists customers with integration and implementation of tools, systems and service assurance. - Supports presale activities and translates business requirements into solution design. - Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. - Creates and delivers customer collateral, portals, documentation and knowledge transfer. - Aligns technical deliverables to customer business outcomes. - Drives customer technology transitions, influencing solution architectures and services. - Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals. - Works with customers along with appropriate internal and external resources (e.g.
Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions. - Takes responsibility of task/project implementation for assigned customer engagements. - Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team. - Creates and reviews project deliverables, e.g.
Design Recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans. - Builds and/or leverages test environments as required to resolve complex problems and compatibility issues. - Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions.
Contributes to the development of digital intellectual capital (e.g. scripts, digital signatures). - Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs. - Typically interacts with individual contributors, managers, and customers. - Provides input to Sales team on technology solutions for customers. - Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience. - Solid knowledge of RS (Routing