COSTUMER AGENT...
Manpower ·
Manpower, on behalf of a leading international company operating in the transportation, logistics and shipping industry, is looking for a Customer Agent Specialist to join its team in Ciampino (Rome).
Are you looking for an opportunity to develop your career in an international and fast-paced environment? Do you enjoy working with customers, managing administrative processes and supporting logistics operations?
If so, we'd love to hear from you!
What You’ll Do
As a Customer Agent Specialist, you will play a key role in supporting customs-related activities and providing excellent customer service throughout the shipping process.
- Your main responsibilities will include:
- Managing customs documentation and administrative procedures
- Supporting import and export shipment operations
- Processing and updating data within company systems
- Assisting customers via phone and email
- Monitoring shipment status and handling customer requests
- Ensuring the accuracy and completeness of customs documentation
- Working closely with internal operational and customs teams
- Maintaining high standards of service and compliance
- Who We Are Looking For
- We are looking for candidates with:
- Good command of English (both written and spoken)
- Good PC skills and familiarity with Microsoft Office
- Strong attention to detail and accuracy
- Excellent communication and organizational skills
- Customer-oriented mindset
- Ability to work independently and as part of a team
- Preferred Qualifications
- Previous experience in Customer Service, Customer Care or Customer Support roles
- Experience in Data Entry or administrative activities
- Previous exposure to logistics, transportation, shipping or customs-related environments
- Knowledge of import/export processes will be considered a plus
What We Offer
- Initial 3-month fixed-term contract
- Part-Time 20 hours per week
- Shift pattern:
- 11:00 AM - 3:00 PM
- 2:00 PM - 6:00 PM
- CCNL Logistics, Freight Transport & Shipping
- 4th Level Classification
- Competitive salary package (RAL €16,000 - €18,000, pro-rated according to working hours)
- Training and onboarding support
- Opportunity to gain valuable experience in an international logistics environment
- Dynamic, professional and team-oriented workplace
- Potential for contract extension based on performance and business needs
- 📍 Location: Ciampino (Rome)
If you are looking for an exciting opportunity to join a global logistics environment, develop your customer service skills and build expertise in customs operations, apply now and become part of an international team!
Annuncio valido fino a: 30-Sep-2026