Customer Service Clerk – Post Office in Bolzano

Poste Italiane S.p.A. ·

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WHO WE ARE Poste Italiane is a key driver of inclusive growth for the Italian economy, with a unique role defined by its scale, nationwide presence, strong brand recognition, and the trust of millions of citizens. We are committed to creating value for the communities we serve by offering inclusive products and services and promoting initiatives that generate a positive social impact—while honoring our heritage and looking ahead to the future.

Every day, we build strong relationships based on trust with our customers. By putting people at the center, we ensure transparency, professionalism, innovation, and inclusion. If you share our values, this is your opportunity to grow and make a real impact.

YOUR ROLE You will be the face of Poste Italiane, working in our post offices alongside customers and colleagues. Your

key responsibilities will include

Supporting the promotion and sale of products and services Managing operational and administrative procedures in compliance with regulations and quality standards Providing information and assistance to foster customer loyalty and business growth WHO WE ARE LOOKING FOR Minimum requirements Five-year secondary school diploma Italian/German bilingual certificate (minimum required level: B1) WHAT WE OFFER Permanent contract Salary in line with the Poste Italiane Collective Labor Agreement (CCNL - Level D) Additional

benefits include

Performance bonus (based on applicable company agreements) Meal vouchers Health insurance Access to corporate welfare programs WHERE Bolzano Work team Customer Service Clerk in Poste can achieve brilliant results thanks to teamwork with the post office team that knows the community of the area well in terms of its characteristics and needs.

Professional area:Market Recruitment manager For any information regarding this position, send an e-mail to:supprec@posteitaliane.it, We value diversity and are committed to an inclusive workplace. This opportunity is open to everyone, regardless of gender, background, or personal situation.

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