Customer Success Specialist HPE
Ingram Micro ·
ppIt's fun to work in a company where people truly BELIEVE in what they're doing! /ph3About Ingram Micro /h3pIngram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world’s population.
We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™), we provide opportunities and impact at a scale that no other company can match. /ph3Why Join Us? /h3pJoining Ingram Micro means becoming part of a multinational organization that invests in people, values talent, and offers continuous learning, certifications, and international career pathways. /ph3Your Role /h3pYou will: /pulliDevelop and strengthen relationships with reseller partners and key stakeholders. /liliSupport customer and partner adoption of HPE solutions, including Hybrid Cloud, HPE GreenLake, Compute, Storage, Networking, and Data Center technologies. /liliIdentify upselling and cross-selling opportunities within the existing partner base. /liliGenerate and qualify leads through marketing campaigns, digital tools, events, and the Ingram Micro Xvantage™ platform. /liliCollaborate with Vendor Managers, Presales Specialists, Marketing, Finance, and Technical Consultants to execute growth strategies. /liliMonitor pipeline activity, partner engagement, business performance, and customer satisfaction indicators. /liliAct as a trusted advisor to partners, helping them maximize business opportunities within the HPE ecosystem. /liliProvide market feedback, competitive intelligence, and customer insights to support strategic initiatives. /li /ulh3What We're Looking For /h3pPrevious experience in Customer Success, Inside Sales, Account Management, Business Development, or Channel Sales is considered a strong plus.
Experience in the IT industry, particularly in infrastructure, cloud, networking, storage, or enterprise solutions, is highly appreciated. Strong customer orientation and relationship management skills. Excellent communication, negotiation, and organizational skills.
Fluency in English. Ability to work effectively in a fast-paced, international environment. /ph3What We Offer /h3pA strategic role within one of Ingram Micro's most important vendor business units. /ppExposure to leading HPE technologies and innovation initiatives. /ppAccess to industry-recognized training programs and vendor certifications. /ppContinuous professional development and international career opportunities. /ppA collaborative and inclusive workplace culture. /ppThe opportunity to contribute directly to the growth of HPE's business within the Italian market. /ph3Compensation Pay Transparency /h3pIngram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including Directive (EU) 2023/970 and D.Lgs.
96/2026. /ppSalary Range: The annual gross salary (RAL) for this position ranges from EUR 30,000 to EUR 38,000. /ppThe final compensation package will be determined based on objective criteria, including: Relevant professional experience and skills; Certifications and technical expertise; Scope and responsibilities of the role; Internal equity and market benchmarks. /ppAdditional compensation components and benefits may include: /pulliMeal vouchers /liliWelfare and insurance programs linked to the applicable National Collective Labour Agreement /liliParticipation in company incentive plans, where applicable /li /ulpCompensation and grading will be aligned with the applicable National Collective Labour Agreement (CCNL Commercio) and are subject to periodic review based on performance and business needs. /ph3Equal Opportunity Statement /h3pIngram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle.
Employment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws.
We are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation. In line with our commitment to pay equity and transparency, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value. /p /p