Customer Support Specialist - AI Expert...

Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

• Questa posizione risponde a:
• Sales Support Manager - Customer Support
• Your Role and Responsibilities

In our Customer Support team, you will contribute to the transition towards digital tools, supporting the adoption of practical solutions. You will play a key role in supporting the full lifecycle of customer orders, from initial entry into our systems to ongoing coordination and assistance throughout the process

Work model: #LI-Hybrid

In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

Contributing to the identification and adoption of digital solutions that support team activities and process evolution.

Exploring the use of AI-based tools and automation to support specific order entry steps, from data collection to document or information handling.

Leading the resolution of customer requests by coordinating with internal teams.

Managing the end-to-end handling of orders (e.g., scheduling, invoicing, transportation).

Keeping

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