Front Office Manager: Guest Experience & Team Leader

BeCasaMonti is seeking a hospitality professional to serve as the ambassador to customers and partners, with thorough knowledge of the establishment's environment and operations. You will supervise receptionists, valets and baggage handlers, manage reservations in the absence of the reservations department, train front office teams, greet guests and allocate rooms in close collaboration with housekeeping. The role involves leading service standards and ensuring guest satisfaction.

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