Head of Operations — Conversion & Efficiency

pZenso is an AI-native fintech building the fastest, clearest way for people in Italy to get a personal loan. As Head of Operations you will own the process machine end to end, turning value into company growth by identifying bottlenecks, root causes, and converting insights into action. /ppYou will define and optimize processes with partner banks, support credit operations, and partner with the CEO to ship new app features. Fluency in Italian and English is essential for success in this role. /p

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