Italian-speaking customer support agent

ppbBuild your international Customer Support career in Greece. /b /ppAre you fluent in bItalian /b and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an bItalian-Speaking Customer Support Representative /b and work onsite in Greece in a dynamic, international, and multicultural environment. /ppWhether you are already in Greece or considering relocating from another EU country, this opportunity offers bpaid training, a competitive salary package, and full relocation support /b. /ppbPosition: /b Italian-Speaking Customer Support Representativebr/bLocation: /b Greece – Onsitebr/bSchedule: /b 5 days per week, rotational shifts between 08:00–00:00br/bLanguages: /b Italian C1/C2 + English B2+br/bExperience: /b Previous Customer Support experience is an advantage, but no prior experience is required /ph3Salary Benefits /h3ullibPerformance bonus up to 10% /b /lilibFully paid training from day one /b /liliInternational and multicultural working environment /liliProfessional and supportive working environment /li /ulh3Relocation Support /h3pbAlready living in Greece? /b You can join the team onsite at the designated office location. /ppbRelocating from another EU country? /b Full relocation support is provided, including: /pulli2 weeks of hotel accommodation /liliAirport pickup /li /ulh3Your Responsibilities /h3pAs an bItalian-Speaking Customer Support Representative /b,

you will

/pulliProvide professional customer support in Italian via phone, email, and chat /liliRespond to customer inquiries and resolve account-related issues /liliAssist customers with platform, product, and service-related questions /liliTroubleshoot issues and provide effective solutions /liliHandle customer requests efficiently while maintaining a high level of customer satisfaction /liliAccurately document customer interactions in CRM and internal systems /liliFollow established quality and productivity standards /liliHelp customers understand the platform and available features /li /ulh3What We're Looking For /h3ullibEnglish B2+ /b for training and internal communication /liliPrevious experience in bCustomer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles /b is a plus /liliStrong communication and interpersonal skills /liliCustomer-focused and empathetic approach /liliStrong problem-solving and troubleshooting skills /liliAbility to handle customer inquiries professionally and efficiently /liliComfortable using bCRM systems, digital tools, and multiple applications /b /liliGood attention to detail and accurate data entry /liliFlexible and comfortable working rotational shifts /liliAbility to work effectively in a fast-paced, international, multicultural team /lilibNo previous experience required – full paid training is provided /b /li /ul /p

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