MedEd & Marketing Communication Manager — EMEA Italy & Emerging Markets
ZOLL Medical Corporation ·
ppCMS Job Title: MedEd Marketing Communication Manager — EMEA Italy Emerging Markets /ppDepartment: Global Marketing /ppReports to: Marketing Manager EMEA Italy Emerging Markets /ppPosition Summary: The MedEd Marketing Communications Manager is a hands‑on operational lead responsible for the end‑to‑end execution of integrated medical education and marketing communications and events operations in alignment with the ZOLL EMEA operating plan.
With primary geographical responsibility for Italy and secondary support for the Emerging Markets, this role drives LifeVest therapy awareness, brand visibility, and market enablement across the region. The role partners closely with Sales, Creative Services, and cross‑functional stakeholders to deliver compliant, timely, and high‑quality communications and events.
Beyond content and messaging, the position owns the operational backbone of medical education and marketing: contracts, budgets, sponsorships, logistics, vendor/agency management, material production inventory, internal portal maintenance, and procedural governance.
This is a hybrid strategic–operational role with a strong emphasis on process discipline, documentation, and flawless delivery across multiple countries and stakeholders in a matrix organization. /ph3Essential Duties and Responsibilities /h3h3Marketing Communications Content Localization /h3ulliAdapt and localize EMEA marketing collateral (promotional assets, sales tools, digital content) to local market needs, indications, claims, and compliance standards. /liliCoordinate translation and linguistic review (internal/external), ensuring clinical correctness and brand consistency across markets. /liliManage production workflows with agencies and suppliers to deliver on‑spec, on‑time, on‑budget assets. /liliTrack asset usage and performance indicators to inform refresh, reprint, and retirement decisions. /li /ulh3Event Management (MedEd, Internal, and Congress Activities) — End-to-End Ownership Planning Setup /h3ulliBuild and manage event plans, timelines, and checklists; define scope and budget. /liliIdentify, evaluate, and secure venues aligned with objectives, budget, and compliance. /liliCoordinate graphics and event materials with EMEA Events Creative Services. /liliPrepare invitations (speakers/chairmen/attendees) and attendee communications. /li /ulh3Contracts Compliance /h3ulliDraft, route, execute, and archive all contracts (venues, speakers/chairmen) per procedure. /liliEnsure pre‑/post‑event compliance (eligibility checks, declarations, KOL tracking). /liliMaintain complete, audit‑ready files and adhere to archiving standards. /li /ulh3Logistics On‑Site Execution /h3ulliManage participant coordination, including travel and accommodations when applicable. /liliCoordinate booth/stand setup and dismantling; supervise vendors and agencies on‑site. /liliProvide on‑site support to ensure smooth execution and risk mitigation. /li /ulh3Close‑Out Reporting /h3ulliVerify deliverables, reconcile invoices, allocate costs to the correct budget lines/cost centers. /liliProduce post‑event summaries (attendance, feedback, budget adherence, learnings). /li /ulh3Sponsorships, Contracts Budget Oversight /h3ulliServe as main point of contact with event organizing secretariats. /liliDefine sponsorship formats and visibility opportunities with Marketing; ensure fulfillment. /liliCreate and maintain trackers for contracts, POs, invoices, accruals, and variances; proactively flag risks. /liliEnsure all agreements are executed, tracked, and archived in ContractSafe per policy. /liliSupport the Marketing Manager with budget monitoring, forecasting inputs, and variance analysis. /li /ulh3Platforms, Assets Inventory Management /h3ulliMaintain the company e‑commerce platform for marketing materials: content currency, approvals, stock levels, and supplier lead times. /liliOversee the marketing warehouse logistics and shipping to field teams in coordination with Logistics. /liliManage production and lifecycle of physical assets (roll‑ups, banners, displays, demo units, mannequins). /liliTrack utilization and country‑level distribution of brochures/collateral; generate periodic usage and replenishment reports. /li /ulh3Content Channels Governance /h3ulliManage and update the ZOLLNET internal portal with relevant MarCom and MedEd materials; maintain user access and deactivate inactive users per policy. /liliManage and maintain a central library of digital MedEd content. /liliSupport corporate website management for in‑scope countries (translation validation, local content review, brand/claims consistency, alignment with EMEA standards). /liliEnsure document control: versioning, approvals, retirements, and proper archiving. /li /ulh3Procedures, Compliance Continuous Improvement /h3ulliDefine, standardize, and maintain Marketing MedEd procedures, templates, and SOPs; ensure adoption and consistent execution. /liliChampion compliance requirements across activities; ensure audit‑ready documentation at all times. /liliImplement operational dashboards, trackers, and cadence reviews. /liliIdentify process gaps; lead corrective actions and continuous improvements. /li /ulh3Cross‑Functional Collaboration /h3ulliWork in concert with Sales, Business Development, Creative Services, Education, and Global Marketing to deliver cohesive, aligned, and compliant programs. /liliSupport field teams with right‑time, right‑format materials and event enablement. /liliBuild strong relationships with physicians, customers, and KOLs while upholding compliance. /li /ulh3Other Duties /h3ulliPerform other activities as assigned by Medical Education and Marketing. /li /ulh3Qualifications /h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. /ph3Education and/or Experience /h3ulli5+ years in Marketing Communications (medical device/pharma strongly preferred). /lili3+ years in a hands‑on, field‑facing marketing or events operations role. /liliExperience with external agencies, vendors, and print/digital production workflows. /liliExperience interacting with physicians/KOLs and managing compliant MedEd activities. /liliExperience with contract routing/archiving systems (e.g., ContractSafe) and managing POs/invoices preferred. /liliExperience in cardiac care or cardiovascular healthcare is a plus. /li /ulh3Skills Competencies /h3ulliOperational excellence: rigorous planning, prioritization, and follow‑through. /liliProject management: multi‑project orchestration in a fast‑paced, high‑visibility environment. /liliCompliance mindset: strong documentation discipline; audit‑readiness as a habit. /liliCommunication: clear written/verbal skills; ability to brief and manage agencies. /liliCollaboration: proven success in matrix organizations and cross‑functional delivery. /liliDetail orientation: accuracy in budgets, claims, translations, and logistics. /liliTools: proficiency with Office 365; familiarity with portals/e‑commerce a plus. /li /ulh3Language /h3ulliFluent English (written and spoken). /liliItalian strongly preferred (primary market responsibility). /liliAdditional European language(s) are a plus. /li /ulh3Travel Work Conditions /h3ulli~20% travel across EMEA (some weekends as needed). /liliAbility to support on‑site event execution and occasional after‑hours coordination due to multi‑country scheduling. /li /ulh3Collaboration Teamwork /h3pThrives in a matrix environment, proactively aligning with Sales, Business Development, Creative Services, Education, and Global Marketing to deliver cohesive, compliant programs that support commercial goals and therapy adoption. /ph3Mathematical Analytical Skills /h3pAbility to manage communication budgets, track campaign/event spend, reconcile invoices, and interpret usage and performance data to inform reprints, refreshes, and investment decisions. /ph3Reasoning Judgment /h3pProactive and solution‑oriented; translates briefs and strategic objectives into operational plans with clear timelines, owners, and success criteria.
Adapts to evolving business needs and market feedback while maintaining compliance and quality. /ppPay range: 40.000 - 45.000 /ppZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies.
With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. /ppFor more information, visit /ppThe Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors.
Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. /ppFor more information, visit /p /p