Night Manager

An opportunity has arisen for a Night Manager to join the summer season 2027 of Jumeirah Capri Palace.

The main duties and responsibilities of this role are:

• Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan.
• Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
• Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
• Record major incidents and important information in the Duty Manager s logbook and ensure the timely and correct completion of the CID report.
• Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs.
• Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests.
• Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary.
• Ensure the Resort s credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification.
• Adhere to and promote Jumeirah International s Guiding Principles and Hallmarks, setting an example for colleagues.

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