Product Owner

Overview As a Product Manager/Owner at CROSS SOLUTIONS, you shape the product vision and a clear, sustainable roadmap to deliver value. You collaborate with cross-functional teams to align customer needs with business and technical priorities, including AI-powered capabilities and CRM evolution.

You drive adoption and business impact through data-driven decisions and KPI tracking. This role sits at the heart of our product management practice, influencing multiple initiatives and ensuring continuous improvement.

You will work in a dynamic, inclusive environment focused on innovation and customer value. Retribuzione / Benefits 4-day week Wellbeing Digital Wallet personal wellbeing budget hybrid work model tailored learning paths inclusive environment Responsabilità Define, manage and evolve the product roadmap, balancing customer needs, business objectives and technical priorities Drive the product vision and support strategic initiatives, including AI-powered capabilities, CRM evolution and SaaS transition Gather and analyze customer feedback, market trends and competitive insights to identify opportunities for product innovation Partner with stakeholders, Tech Leads and other Product Owners to align priorities and ensure consistency across products Monitor, analyze and improve product KPIs, with focus on adoption, engagement and business value realization Requisiti fondamentali 5+ years of experience as Product Owner/Product Manager or equivalent proven experience in CRM products Agile environment experience with backlog prioritization and product delivery understanding of Artificial Intelligence technologies and interest in AI-powered innovations strong customer-centric mindset and knowledge of Product Thinking and UX principles excellent stakeholder management, communication and influencing skills strong analytical and critical thinking with KPI-driven impact measurement advanced proficiency in English (C1) customer-centric mindset stakeholder management communication and influencing CRM products Marketing Automation (plus) Agile product management

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