Regional Customer Operations Lead — Life Sciences

pLeica Biosystems is seeking a Customer Care Operations Lead in Italy to oversee instrument order fulfillment and regional supply chain coordination. You will resolve escalated requests, balance global standards with local market needs, and partner across Sales, Service, and Finance to improve the end-to-end customer experience. /ppIdeal candidates will have a background in customer care processes, escalation management, and continuous improvement, with the ability to travel ~5% and operate in a /p

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