Senior ERP Product Owner - Services
Vertiv ·
Job Description Position Summary Leads the strategic functional direction of Oracle E-Business Suite (EBS) modules at global scale - ensuring cross-module coherence, driving process convergence across regions, and shaping the long-term evolution of the platform.
Serves as the single point of design authority for Oracle EBS functional domains, translating enterprise business strategy into a unified, scalable ERP roadmap aligned to global services operations. Responsibilities Strategic Governance and Platform Direction Governs the strategic evolution of Oracle EBS functional domains, ensuring coherence and harmonization across all global modules and business units Defines and drives global convergence initiatives - aligning processes, data models, and solution patterns across regions to eliminate fragmentation Leads the translation of business strategy into Oracle EBS functional direction, serving as the bridge between enterprise objectives and platform capabilities Shapes the long-term platform roadmap, anticipating business needs and positioning Oracle EBS capabilities ahead of demand Prioritization and Demand Management Owns the end-to-end prioritization process for Oracle EBS capabilities, balancing global needs, functional dependencies, and long-term transformation goals Validates and refines business demand, ensuring correct alignment of backlog items with strategic priorities and architectural standards Arbitrates competing priorities across regions and business units, applying a consistent framework for investment decisions Design Authority and Solution Oversight Coordinates feasibility assessments, high-level solutioning, and design authority activities across functional teams Validates functional solutions and configuration enhancements against platform integrity, cross-module dependencies, and scalability requirements Evaluates long-term implications of design choices, ensuring decisions do not create technical debt or compromise future flexibility Roadmap Execution and Delivery Governance Validates cross-functional platform initiatives and Oracle EBS module enhancement roadmaps, including scope definition and delivery planning Tracks completion of Oracle EBS module enhancements - including configuration updates, functional changes, and release outcomes Ensures delivery milestones align with committed timelines and that release outcomes meet functional acceptance criteria Qualifications Experience 8-10 years of experience in Oracle EBS product ownership, functional leadership, or global process governance Proven track record managing Oracle EBS modules at enterprise scale, including cross-module alignment and multi-region convergence Demonstrated experience prioritizing complex Oracle EBS backlogs and balancing global, functional, and technical constraints Experience operating within matrixed, multi-stakeholder environments across geographies and business units Education University degree in Information Technology, Computer Science, Business Administration, or equivalent experience; Advanced Degree may be required Technical Skills Deep understanding of Oracle EBS architectures, module interactions, and integration patterns Ability to evaluate functional impacts, cross-module dependencies, and long-term implications of design choices Familiarity with Oracle EBS configuration management, release processes, and upgrade planning Working knowledge of data models, process harmonization frameworks, and Enterprise Resource Planning (ERP) convergence methodologies Services Operations Strong understanding of end-to-end services lifecycle processes including service contract management, field service dispatch, installed base management, depot repair, and warranty/entitlement administration Ability to translate services business requirements into Oracle EBS functional specifications and configuration decisions Familiarity with service revenue recognition models, preventive maintenance scheduling, and Service Level Agreement (SLA) compliance frameworks Understanding of field workforce management, spare parts logistics, and customer entitlement workflows within ERP environments Communication and Influence Ability to articulate complex technical trade-offs to senior business stakeholders in clear, decision-ready terms Proven ability to build consensus across competing regional and functional priorities Skilled at orchestrating alignment across distributed teams without direct authority Professional Competencies Strategic thinking - ability to connect platform decisions to long-term business outcomes Decisive leadership - comfortable making high-stakes prioritization calls with incomplete information Systems-level perspective - sees interdependencies across modules, regions, and timelines Influence without authority - drives convergence and alignment across matrixed organizations Physical and Environmental Demands Standard office environment; no unusual physical demands Time Travel Required Up to 15% The successful candidate will embrace Vertivs Core Principals