Service Partner Business Development Manager

pHiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. /p pSay Hi! to your next challenge — explore the opportunity and apply below! /p h3Your mission /h3 pThe Service Partner Business Development Manager drives profitable growth of Hiab’s aftermarket service business through indirect service partners within a defined region.

He/she is accountable for maximizing spare parts and service revenue, strengthening partner performance and capability, expanding service product adoption, and ensuring consistent partner operating standards. He/she also acts as a point of contact for partners regarding warranty processes, technical support, and technical training. /p h3Key Responsibilities /h3 ul liDevelop partner aftermarket business by maximising installed base utilisation and providing commercial guidance /li liSet targets, monitor KPIs, and performance manage partners to drive sustainable parts and service sales growth. /li liConduct regular performance reviews and audits, collaborate with equipment sales teams on partner alignment and effectiveness. /li liIdentify market gaps and growth opportunities through data driven analysis. /li liIncrease spare parts capture rates across all products through the partner network /li liDrive adoption and sales of service contracts, digital products, and other service offerings /li liPropose and develop parts sales campaigns in coordination with the e-commerce team /li liManage indirect service pricing, partner discounts, and incentive structures in alignment with the Services division and pricing teams /li liEnsure partner compliance with Hiab brand, marketing, and operating standards /li liExtend service partner network for an optimal market coverage.

Identify, evaluate and onboard new partners in the area. /li liEnsure partners are equipped to deliver consistent, high quality service aligned with Hiab standards. /li /ul h3What We Are Looking For /h3 ul liAbility to drive profitable growth through data driven decisions and value based selling /li liAbility to use installed base analytics and translate market insights into actionable plans /li liProficiency in managing and developing partner relationships /li liAbility to manage and optimize partner channels /li liStrong interpersonal skills, ability to quickly build rapport with partners /li liOpen-minded and value focused working approach, seeks to provide solutions for our customers /li liResults and achievement driven, able to make decisions based on data /li liProsper diversity and inclusion /li /ul pby co-operating closely with relevant parties /p h3What We Offer /h3 pAs a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being.

We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. /p ul liContract Type: Permanent /li liSalary: € 55k – € 70k Gross Annual Salary (RAL), based on experience /li /ul pNote: The final offer within this range will be determined exclusively by objective, gender-neutral criteria, such as the candidate's specific skills, professional experience, and technical competencies demonstrated during the interview process. /p pCCNL Metalmeccanico Industria Company collective agreement Service Partner /p h3Ready to apply? /h3 pHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners.

As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. /p h3We Are Hiab /h3 pHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners.

As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. /p

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