Support Operations Lead - Customer Success

Keyloop is seeking a Support Manager to lead the daily operations of the support team, ensuring timely, high-quality resolution of customer issues. Faccia clic su "Candidati" qui sotto per inviare la sua candidatura. You will develop and implement support strategies, policies, and procedures to enhance the customer experience and drive continuous improvement.

You will coach and develop team members, manage performance, collaborate with Product, Engineering and Sales, and own escalation processes.

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