3rd Line Infrastructure Engineer - SC Cleared
Akkodis · Derby, England ·
3rd Line Infrastructure Engineer (SC Cleared / DV Eligible) Derby (Onsite) Competitive Salary + Excellent Benefits Current SC Clearance Required (and willing to Obtain DV) Join a Team Supporting Critical National Infrastructure An exciting opportunity has arisen for an experienced 3rd Line Infrastructure Engineer to join a highly secure, enterprise-scale environment supporting business-critical services.
This position offers the chance to work with cutting-edge Microsoft infrastructure technologies within a collaborative technical team, helping to maintain, improve and modernise a complex IT estate. This role is ideal for a technically capable engineer who enjoys solving challenging infrastructure issues, contributing to technical projects and working within a security-conscious environment where reliability and service excellence are paramount.
The Role As a 3rd Line Infrastructure Engineer, you'll provide advanced support across a large-scale Microsoft-based infrastructure, acting as an escalation point for complex technical issues while supporting ongoing platform development and improvement initiatives.
Key responsibilities include
Providing expert-level troubleshooting and incident resolution. Delivering solutions and workarounds to minimise service disruption. Supporting and maintaining critical Windows Server environments. Managing and prioritising multiple technical tasks and projects.
Collaborating closely with customers, stakeholders and wider technical teams. Reviewing service performance and identifying opportunities for improvement. Supporting infrastructure deployments, upgrades and enhancements.
Participating in an on-call support rota. Skills & Experience Required We're looking for someone who can demonstrate strong technical expertise combined with excellent communication and problem-solving skills. Essential Experience Current SC Clearance with eligibility to undertake DV clearance.
Proven experience operating in a 3rd Line Infrastructure or Managed Services environment. Extensive Microsoft Windows Server administration experience. Strong Active Directory expertise, including GPOs, DNS, LDAP, Kerberos, delegation and trust relationships.
VMware and virtualisation technologies. Exchange administration. PKI and certificate management. PowerShell scripting and automation. Strong analytical and troubleshooting capabilities. ...