Accommodation Advisor
Ingeus · Reading, England ·
Accommodation Advisor Salary: £16,005 pa + Benefits Contract : 20 hours a week Permanent (hours to be agreed) Location: Reading Probation Office Rebuilding your life after prison is one of the toughest challenges a person can face.
But with the right support, it's possible. That's where you come in. We're looking for an Accommodation Advisor to join the team— someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.
About the Role
You will be based from Southampton probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You'll carry out initial assessments to understand needs and agree an action plan.
This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don't provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.
What You'll Be Doing
Collaborating with key partners: You'll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords. Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.
Working to KPI's: You'll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes. Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked. Job requirements
What We're Looking For
Relationship Building: You're able to connect with people at all levels, engaging with key stakeholders within prisons and probation. You will build relationships with service users in a way that's genuine, promotes a sense of trust and is non-...