Account Director

Account Director – Hard FM / Building Services Location: London & South East Salary: £90,000 – £110,000 + Car Allowance + Bonus Hours: Monday – Friday Contract: Permanent About the Role We are seeking an experienced Account Director to lead the strategic and operational delivery of a major commercial Facilities Management account.

This senior leadership position requires an individual with a proven track record of managing high-value Hard FM contracts, leading management teams and developing long-term client partnerships. Key Responsibilities Take overall responsibility for the strategic, operational and commercial performance of a major Hard FM account.

Lead and develop a management structure consisting of Account Managers, Contract Managers, Technical Managers and engineering teams. Manage significant contract P&L, annual budgets, financial forecasting and profitability targets.

Build and maintain relationships with senior client stakeholders, ensuring exceptional service delivery. Oversee contractual performance, statutory compliance, risk management and operational governance. Identify opportunities for organic growth, contract extensions, additional works and new business.

Drive operational improvements, innovation and long-term account development. Work closely with senior leadership and business unit management to achieve financial and operational objectives. Requirements Proven experience as an Account Director, Senior Account Manager or Regional Director within Facilities Management.

Extensive background in Hard FM, M&E and commercial building services. Experience managing high-value, complex or multi-site FM contracts. Strong commercial acumen with demonstrable P&L and budget management experience. Proven leadership experience managing multiple operational and technical management teams.

Excellent client relationship management, strategic planning and business development skills. AMRT1_UKTJ ...

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