Account Manager

Account Manager | Merchandise Industry Manchester | £35,000 - £40,000 basic + commission | Hybrid Working Are you an experienced Account Manager with a background in the merchandise industry? Are you naturally good at building relationships, developing existing accounts and spotting opportunities to grow business?

We're looking for a Sales Account Manager to join an established and growing business in Manchester. This is a great opportunity for someone who already understands the merchandise industry, enjoys working closely with clients and knows how to turn strong customer relationships into commercial opportunities.

You'll take responsibility for an existing portfolio of B2B customers, managing their requirements, building long-term relationships and identifying opportunities to increase account revenue and profitability. This is predominantly an account management role rather than a position focused on cold calling and generating new leads.

We're looking for someone who is commercially minded, proactive and genuinely enjoys developing existing business. What will you be doing? Your role will focus on managing and developing existing B2B customer relationships, ensuring clients receive a great service while identifying opportunities to grow their accounts.

You'll be responsible for: Managing a portfolio of existing B2B customer accounts and building strong, long-term relationships. Acting as a key point of contact for clients, understanding their requirements and supporting them throughout the sales process.

Identifying opportunities to increase customer spend, revenue and gross margin. Taking a proactive approach to account development, maintaining regular contact with customers and understanding their future requirements. Handling customer enquiries, preparing quotations and discussing pricing.

Advising customers on suitable merchandise products and solutions. Building relationships with key contacts, including buyers, purchasing teams and business owners. Working closely with internal teams and suppliers to ensure customer requirements are met.

Managing orders from initial enquiry through to delivery. Monitoring account performance and working towards agreed sales and commercial targets. Maintaining accurate customer records and keeping up to date with industry developments.

What are we looking for? We're looking for someone who is commercially minded, confident and personable , with the ability to build genuine relationships while recognising opportunities to develop existing business. You'll need to have: Recent experience working within the merchandise industry. Experience managing a...

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