Administration Assistant

Administrative Assistant My client is a well-established manufacturing business seeking an Administration & Customer Service Assistant to join their busy office team. This varied role will involve supporting customer order processing, maintaining accurate records, liaising with internal departments, and providing excellent customer service via telephone and email.

This opportunity would suit someone at the earlier stages of their career who is keen to develop within an administrative and customer-focused position, as well as individuals looking to build upon existing office experience.

Training will be provided, with genuine opportunities for ongoing development and progression within the business. The successful candidate will be highly organised, have strong attention to detail, and enjoy working in a fast-paced environment where communication and teamwork are key.

Previous administration, customer service, or order processing experience would be advantageous, although attitude, reliability, and a willingness to learn are equally important. Peterborough, Fengate Salary: £25,610,65 Working Hours Full-time position Monday to Friday 9:00am - 5:15pm Office-basedBenefits Shift allowance for applicable late-shift hours.

Company pension. Free on-site parking. Staff canteen. Discounted or free food. Company events and social activities. Training and development opportunities. Overview We are seeking a highly organised and detail-focused Administrative Assistant to support a busy office environment and day-to-day operational activities.

This position plays a key role in ensuring customer orders are processed accurately, information is maintained effectively, and communication flows smoothly between customers, purchasing teams, and operational departments.

Working closely with both internal teams and external customers, the successful candidate will contribute to efficient order management, product administration, and production support processes. Key Responsibilities Order Processing & Administration Receive and accurately process customer orders.

Maintain accurate, organised, and up-to-date order records. Create and maintain product information within internal systems. Prepare delivery notes and associated documentation to support the timely dispatch of orders. Ensure all order-related information is recorded correctly and readily accessible.

Support general administrative activities as required. Purchasing & Operational Support Work closely with purchasing teams, internal buyers to ensure materials required for customer orders are sourced in a timely manner.

Record and monitor expected delivery dates for incoming materials. Track supplier lead times and highlight any potential delays. Liaise with relevant departments regarding material availability and order progress. Provide accurate information to support production planning and scheduling activities. Customer...

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