Administration Clerk
Rated Traders Ltd · Cowbridge, Wales ·
Job Description FrontofHouse&CustomerServiceAdministrationClerkProvideday-to-daygeneralclericaldutiesatthecentertoincludereception,telephones,photocopying,studentrecordkeeping. Actasafirstpointofcontactforlearners,visitorsandcommunitygroups,ensuringawelcomingandsupportiveenvironment.
Dealingwiththepublicenrollingstudents,helpingthemfeelatease,andgivingappropriateinformationaboutcoursesandactivities. Supportthepresentationandupkeepofpublic-facingareas,includingclassrooms,galleryspacesandcommunityareasatOldHall.
Administration&ProgrammeSupportAdministrationClerkEnsureenrolmentformsarecompletedaccurately. InputenrolmentformsontoMISSystem. Assistinthepreparationandpresentationofstatisticsasrequiredandthetrackingoflearnerprogression.
Monitorcourseviability,setupandpre-checksforthestartofacourse. Monitorregistersforpaymentsandactionanyclosures,transfersandwithdrawals. ProvideadministrativesupporttotheLearningDevelopmentOffice,TutorsandStaff. FinancialDutiesAdministrationClerkTakecashorcardpaymentsforcourses,roomhireoractivitiesusingPCIcompliant,AmazonConnectandNICEXOnesystems.
BankmoniestakenandrecordusingtheValeonlinebankingservices. PurchasegoodsandequipmentraisingordersandreceiptinggoodsusingOracleFusion. Processinvoicesandpettycash. ReconcileImpressaccount. Checkforaccuracyusingmonthlymonitoringsheets.
Courses,Venue&CommunityActivityAdministrationClerkBookoutsidevenuesforcourses,monitorroombookingsandprocessinvoicepayments. SupportactivitiesatOldHallincludinggalleryuse,pop-upshopactivityandcommunityinterestgroupusewhererequiredMaintainahighlevelofqualityassurance,includingcourseoutlines,courseevaluations,studentrecords,coursefilesandregisters.
Maintaininventoryandequipmentbookingoutsystem. Marketing&CommunityEngagementAdministrationClerkActivelyworktoencouragemembersofthecommunitytoparticipateintheValeCoursesProgrammeandotherlearningprogrammesasrequired,includingparticipatinginevents.
Supportthelearningprogrammespublicitystrategiesthroughtheproductionandpublicationofregularsocialmediapostsandcontent. Staff&OperationalSupportAdministrationClerkDealingwithqueries,complaintsandsolveproblemswiththesupportoftheteam.
Monitoringstafftimecardsandcollatingtutorhours. Orderingresourcesasneededandkeepingcentredisplaysuptodate. Assistwiththeorganisationofspecialevents. GeneralDutiesParticipateinthedevelopmentoffutureincomegeneratingideasforValeCoursesbudget.
AssistinmonitoringallactivitieswithintheAdultCommunityLearningremit. OpeningandclosingthecentreorOldHallintheabsenceofothermembersofstaff,workingeveryotherSaturday. CORPORATEREQUIREMENTSAdministrationClerkEnsurecompliancewiththeCouncilsFinancialRegulations,StandingOrders,PoliciesandProcedures.
ToimplementtheprinciplesoftheCouncilsEqualOpportunityPolicywhilstcarryingouttheaboveduties. ToadheretoHealthandSafetylegislation/relevantCouncilpoliciesandproceduresandtotakereasonablecareforthehealthandsafetyofyourselfandotherpersonswhomaybeadverselyaffectedbyyouracts/omissions.
ToimplementtheprinciplesoftheCouncil'sEnvironmentPolicywhilecarryingouttheaboveduties. Toreportwithoutdelayanysafeguardingconcernstotheappropriatesafeguardingofficer. SuchotherdutiesandresponsibilitiescommensuratewiththegradeandinaccordancewiththegeneralcharacterofthejobasmayreasonablyberequiredbytheChiefOfficerfromtimetotime.