Administrator

Job Title: Administrator Location: Resource House, 20 Denmark Street, Wokingham, Berkshire, RG40 2BB Hours: 37.5 hours per week Monday – Friday 9.00am – 5.00pm Trust: Berkshire Healthcare NHS Foundation Trust Role type: Temporary for 2 months with possibility of extension Job Purpose: The postholder will work as a member of Wokingham Community Mental Health Service, coordinating and providing administrative support to a designated operational team, including collating and inputting data.

The postholder will ensure good communications are maintained across the service, being the first point of contact for the service Duties & responsibilities Providing the initial point of contact to callers/visitors to the CMHS, ensuring that reception services are covered and are sensitive to the diverse needs of the service users.

To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures. Assist with planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes.

Distribute information prior to and after meetings in a timely way. Maintain all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place.

Assist in the efficient and accurate recording of data on all electronic systems Type confidential correspondence, reports and other documentation to a high standard within agreed timescales. Provide dedicated secretarial support to Service Managers, as required, including diary management.

Assist in the collection, processing and presentation of data received for management and service information. Maintain effective communication across the service, including procedures for answering telephones and taking messages.

Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved. Organise all outgoing mail, ensuring mail is ready for collection as given times. Sort and distribute incoming mail.

Manage the distribution of service user and staff communications and information across the service as required You’ll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You&r...

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