Alliance Program Office Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior program management professional responsible for orchestrating governance, operations, and strategic initiatives across JLL's global Alliance Program (which is a Sourcing and Procurement program - not IT Related).

This role serves as the central coordination point for multi-regional Alliance partnerships, ensuring operational excellence, compliance, and continuous improvement across all Alliance activities. The role provides critical PMO support to the Alliance Global Program Lead and regional leadership teams, maintaining governance frameworks that span AMER, EMEA, APAC, and LATAM regions.

Alliance Governance & Process Management (35%) Design, maintain, and continuously improve the Alliance Standard Operating Procedures (SOP) Manage monthly SteerCo sessions across all regions (AMER, EMEA, APAC, Corporate) Coordinate annual Governance Calendar and meeting cadence for all Alliance activities Oversee Risk & Escalation Logs at program and regional levels Facilitate budget planning process aligned to governance Maintain Alliance folder structure, access controls, and document governance Auditing, Testing & Compliance (25%) Conduct comprehensive audits of Supplier Relationship Management (SRM) processes Perform quarterly testing of Alliance compliance and folder access Develop and execute audit frameworks for Services Exchange elements (Responsible Procurement, Category Management) Monitor and report on audit outcomes and remediation actions Support regional teams in closing audit gaps and improving compliance scores Provide "audit readiness" training and support Reporting & Performance Monitoring (15%) Compile and distribute monthly Key Metrics reports Prepare quarterly and H1/H2 progress reports Generate executive-level dashboards and stakeholder updates Workstream & Risk Management (15%) Maintain Alliance PMO Workstream Plans aligned to corporate strategy (Accelerate 2030) Coordinate program-level risk identification, assessment, and mitigation Facilitate monthly PMO rev...

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