Area Support Officer

ICTS ROLE PROFILE Role Title Area Support Officer Department Corporate Security Hours 12-hour shifts Location Buckinghamshire and Northamptonshire Salary Variable between £14.32-£14.75 per hour Summary of role: ICTS is seeking experienced, professional, and customer-focused Relief Security Officers to support our Corporate Security operations across prestigious locations located in Buckinghamshire and Northamptonshire.

This is an opportunity for security professionals who take pride in their work and understand the importance of discretion, professionalism, and service excellence within a corporate environment. As a Relief Officer, you will play a visible and trusted role in maintaining a safe, secure, and welcoming environment for employees, visitors, and contractors.

Working across a variety of corporate sites, you will provide flexible cover that supports operational resilience while upholding the highest standards of security, customer service, and compliance. You will be confident working independently, calm under pressure, and comfortable representing both the client and ICTS to a consistently high professional standard.

This role is ideal for individuals who value quality, accountability, and attention to detail, and who are motivated by working in environments where strong people skills genuinely matter. Main

responsibilities

Key Responsibilities As part of the Corporate Security team,

your responsibilities will include

Managing access control for employees, visitors, and contractors in line with site procedures and assignment instructions Maintaining a professional, approachable, and security-conscious presence at all times Conducting internal and external patrols to deter and identify security or safety risks Monitoring and operating security systems, including CCTV, alarms, access control, and fire safety systems Responding promptly and professionally to incidents, emergencies, alarms, and customer requests Supporting emergency procedures, including fire evacuations, medical incidents, and critical response situations Verifying identification and challenging unauthorised access confidently and respectfully Locking and unlocking buildings, rooms, barriers, and restricted areas as required Identifying, reporting, and escalating Health & Safety concerns and hazards Producing clear, accurate, and timely incident and occurrence reports using digital and manual systems Providing guidance and assistance to staff, visitors, and contractors when required Maintaining up-to-date knowledge of site procedures, assignment instructions, and client expectations Contributing to a safe, compliant, and customer-focused security operation <...

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