Assistant Manager

Job Description BURGERS & FRIES AND INCREDIBLE CAREERS! \ N We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. \ N In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results.

This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. \ N Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. \ N REWARDS An achievable bonus scheme worth up to 15% of annual salary \ N An additional Secret Shopper bonus worth up to £2,000 \ N High Performer Awards and Bonuses \ N Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 \ N 33 Days paid holiday \ N Paid breaks Free burgers, fries and shakes while on shift \ N Life assurance All employees get access to Stream.

The financial wellbeing app with simple-to-use, flexible benefits built around your pay \ N OTHER AWESOME PERKS \ N Days out and social events \ N Invite to the annual Assistant Manager conference \ N Team competitions - FryCup and Olympics \ N Five Guys Perks - employee discount program \ N Access to wellbeing support and employee assistance programme (EAP) \ N Development opportunities to grow a career with us! \ N Enhanced Maternity & Paternity Leave \ N Pension scheme \ N AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR \ N Our people - Shift Managers and Crew.

Leading from the front and being hands-on, working on the line and on the dining area \ N Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers \ N Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity \ N Ensuring every customeris delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way \ N You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans \ N Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs \ N Always leading with ourvalues \ N Spotting potential and developing your team to ensure there is a strong talent pipeline \ N WHAT YOU BRING TO THE TABLE \ N Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment.

You know what it takes to run a busy shift and keep the energy high. \ N Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. \ N Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. \ N Leadership

Skills

You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. \ N Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. \ N Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. \ N INCREDIBLE CAREERSWITH FIVE GUYS \ N If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. \ N Your next step would bea Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. \ N Five Guys isn't just a job - it can be a career! \ N

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