Assistant Store Manager

Assistant Store Manager - Westfield White City Location: Westfield White City Salary: £40,000 per annum Contract Type: Full-Time, Permanent Hours: Flexible across store trading hours, including weekends, evenings, and bank holidays Join an Exciting Growth Journey with Our Client!

Our client, a contemporary Saudi Arabian fashion brand, has rapidly made its mark in the world of modern modest womenswear. Renowned for elegant collections featuring maxi dresses, kaftans, contemporary separates, and premium knitwear, this brand combines sophisticated design with exceptional quality and customer experience.

As the organisation continues to expand its international retail presence, an exciting opportunity has arisen for an Assistant Store Manager to join the dynamic team at Westfield White City.

The Opportunity

As an Assistant Store Manager, you will play a pivotal role in delivering an outstanding in-store experience and driving commercial success. Working closely with the Store Manager, you will lead a high-performing team within a premium retail environment.

This hands-on position demands strong leadership skills, commercial awareness, and a genuine passion for fashion and customer service.

Key Responsibilities

Leadership & People Management: Support the Store Manager in leading and developing a high-performing retail team. Inspire the team through exceptional customer service and professional standards. Conduct daily team briefings to promote a positive, collaborative culture.

Act as Duty Manager when required, overseeing all store operations. Customer Experience: Deliver a premium and personalised customer journey to encourage loyalty. Build long-term relationships with customers and ensure exceptional product knowledge.

Resolve customer queries and complaints effectively and professionally. Commercial Performance & Sales: Support the achievement of sales targets and key performance indicators. Identify opportunities for sales growth and support promotional campaigns.

Motivate the team to achieve ambitious business objectives. Visual Merchandising & Brand Standards: Maintain the store's premium image and ensure impeccable presentation. Assist with visual merchandising guidelines and seasonal collections.

Stock Management & Operations: Support inventory control processes and ensure operational compliance. Assist with stocktakes and maintain high standards of organisation. Compliance & Health & Safety: - Ensure adherence to company policies and promote safe working practises.

Essential Experience: To excel in this role, candidates should possess: Previous experience as an Assistant Store Manager, Deputy Manager, Team Manager, or Senior Supervisor in a retail environment. A strong track record of delivering excellent customer service and exceeding sales targets. Exceptional communica...

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