Azure qualified Technical Support Engineer - Investment Banking - VIP Support

Desktop Support Engineer – VIP / Investment Banking / Asset Management (Azure Certified) £260–£275 per day | Inside IR35 | 6-Month Contract | Central London | Fully Onsite | Immediate Start Are you a technically strong, hands-on Desktop Support Engineer with experience supporting Fund Managers, Front Office teams and VIP users within Financial Services?

We have an excellent opportunity for an experienced Desktop Support Engineer to join a prestigious financial services environment in Central London, delivering high-quality, white-glove IT support to senior stakeholders and demanding business users.

We're looking for someone who is proactive, technically confident, professional and genuinely hands-on – someone who takes ownership, thrives under pressure and knows how to deliver exceptional VIP support. The Role You'll provide face-to-face, desk-side and floor-walking support to Fund Managers, senior executives and Front Office users, troubleshooting everything from desktop and Microsoft 365 issues to mobile devices, endpoint management and meeting room technology.

This is a fast-paced, high-visibility role where technical expertise, excellent communication and outstanding customer service are essential. What We're Looking For 5+ years' Desktop / End-User Support experience across 1st–3rd Line.

3+ years' Financial Services experience , ideally Investment Banking or Asset Management, supporting Fund Managers, Front Office or VIP users. Microsoft Azure certification and a minimum of 2 years' hands-on Azure experience.

Strong Microsoft Intune, Apple Business Manager (ABM) and iOS/iPadOS management experience. Windows Autopilot – device enrolment, configuration, deployment and troubleshooting. Microsoft 365 – strong support skills across Outlook, Teams, Excel, PowerPoint, OneDrive and Copilot.

Desktop & Hardware Support – Dell laptops/desktops, docking stations, Windows builds, Apple devices and peripherals. Infrastructure & Security – working knowledge of Active Directory, Entra ID, Exchange Admin Center, ServiceNow, Zscaler, Proofpoint and Micro...

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