Billing & Collections Specialist London
TransPerfect · London, England ·
Job description TransPerfect is the worlds largest provider of language and technology solutions for global business. Our Billing Collections team ensures invoices are paid on time and follows billing best practices tailored to each client.
As a Billing Collections Specialist youll be the main point of contact for billing and payment matters on your assigned accounts building relationships with Sales teams and clients Accounts Payable departments over phone email and other channels.
What Youll Do Manage Collections: Own the collections workload for your assigned accounts working with Sales and Accounts Receivable to reduce outstanding balances while preserving strong client relationships Advise Support: Provide knowledgeable guidance to Sales clients and junior team members on collections matters Document Best Practices: Build and maintain client payment best-practice pages on the company intranet Partner with Sales: Ensure Sales properly bills clients so invoices are paid on time and flag trends or concerns to management Handle Client Requests: Respond to inquiries such as W-9 forms vendor agreements and bank details What Youll Bring Clear Communicator: Strong verbal and written skills; comfortable negotiating tactfully by phone email or in person Organized Detail-Oriented: Able to manage multiple invoices and issues at once with high accuracy Problem Solver: Curious and solution-focused able to spot and resolve discrepancies Self-Motivated: Manages own workload effectively while collaborating with senior team members and stake holders Process-Minded: Proactively identifies and drives improvements to billing and collections processes for a client portfolio Experience Qualifications Education: Bachelors degree or equivalent qualification in credit control or debt management Experience: 12 years in a Billing Collections or Credit Control role Excel Proficiency: Comfortable with formulas and functions such as SUMIF AVERAGEIF COUNTIF INDEX/MATCH VLOOKUP Pivot Tables and Conditional Formatting Outlook Teams Proficiency: Confident using Outlook and Teams for daily communication and collaboration with a working knowledge of AI tools (e.g.
ChatGPT) to streamline correspondence and workflows Nice to Have Additional Languages: Spanish German or any other European Language E-Billing Platforms: Experience with tools such as Tungsten Ariba Legal Tracker or Coupa Accounting Software/ERP: Familiarity with data tools such as Tableau SAP or Power BI Customer Service Mindset: A track record of resolving B2B collections issues while preserving strong client relationships Ready to join a collaborative fast-paced global team Apply today.
This role is open to candidates at various experience levels with placement and compensation based on relevant experience. Whether youre early in your billing and collections career or bring several years of expertise we encourage you to apply well match you to the right level during the interview process.
On-site London Greater London United Kingdom Accounting Full-time Permanent All done! Your application has been successfully submitted! Other jobs Youve already applied for this job We appreciate your interest in this position.
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