Branch Manager Freight Forwarding

Responsibilities Overall operational and organisational responsibility for the UK branch, including its management, coordination and further development Leadership and development of the UK team, including efficient personnel and resource planning in cooperation with HR Overall responsibility for the professional handling and coordination of national and international high-value logistics and freight forwarding operations by road, air and sea Ensuring full compliance with all applicable security, transport and operational processes as well as relevant UK legal and regulatory requirements Responsibility for maintaining the highest security, quality and service standards in the handling, transport and storage of valuables Monitoring, managing and continuously optimising operational processes, workflows, performance and relevant branch KPIs Management and escalation of operational irregularities, incidents and security-related events Close cooperation and coordination with customers, business partners, carriers, airlines, authorities, international Helveticor locations and internal specialist departments Maintaining and developing customer relationships as well as supporting the implementation and operational development of new business Ensuring appropriate training, instruction and development of employees in all relevant operational and security processes Ensuring continuous and transparent reporting to the Global CEO on all relevant operational, organisational and business-related matters concerning the UK branch.

Active contribution to the strategic and operational development and expansion of business activities in the United Kingdom Requirements Several years of professional experience in international freight forwarding and logistics, ideally within high-value or security-sensitive logistics Proven leadership experience with operational and personnel responsibility Strong knowledge of international air, road and sea freight processes, combined with sound commercial and organisational skills High level of responsibility, reliability, discretion and integrity, combined with an independent, solution-oriented and hands-on approach UK citizenship or a valid UK residence and work permit is mandatory An impeccable personal record is mandatory and must be demonstrated through the required criminal record check as well as appropriate credit, debt and insolvency checks Excellent command of written and spoken English; any additional language is an advantage

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