Broker Relationship Executive

Overview

In this role you will be the face of iwoca to UK brokers, building trust and driving market expansion. You will manage a portfolio of broker accounts, train partners on our products, and collaborate with internal teams to move deals forward. You’ll combine multi-channel outreach with data-driven tracking to grow partner engagement and ensure smooth onboarding. This is a high-impact, relationship-driven role within a fast-paced, mission-focused fintech.

Pay / Benefits

• Flexible working hours
• Medical insurance from Vitality
• Private GP service for you and dependents
• 25 days’ holiday plus birthday day off and buy/sell of leave
• Sabbatical after four years
• Employee equity incentive scheme

Responsibilities

• Proactively grow iwoca’s broker presence across the UK through multiple channels
• Advocate broker needs with credit, operations and product teams to progress applications
• Deliver a seamless onboarding experience for new brokers and guide initial deal submissions
• Be the primary contact for long-tail broker accounts outside standard panels
• Monitor pipeline and engagement metrics to identify high-potential or at-risk relationships
• Conduct broker training on iwoca policies and represent the company at events
• Support day-to-day broker requests and maintain accurate CRM records

Key requirements

• Minimum of 2 years client management experience
• Excellent written and verbal communication; confident in presentations in person and virtually
• Commercial curiosity about financial products and how brokers operate in lending ecosystems
• Strong organisational skills; proven ability to manage high-volume workload and take ownership
• People-focused with collaborative mindset and relationship-building skills
• Proficiency with CRM tools and dashboards to track engagement and pipeline
• Willingness to travel for meetings and events
• communication skills
• collaboration
• commercial curiosity
• CRM tools and dashboards
• pipeline data analysis
• presentation delivery (in-person and webinars)

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