Business Analyst – eCommerce

ITAC Solutions · Birmingham, England ·

Full-time
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Help shape the future of digital commerce by turning business strategy into scalable product features. Our client is looking for a collaborative analyst who thrives on solving complex business challenges, partnering with cross‐functional teams, and driving meaningful improvements that enhance the customer experience.

C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future. Benefits & Extras Comprehensive healthcare coverage options Vacation, sick, and holiday pay High‐impact role partnering with Product, Engineering, and UX teams Compensation $90,000 What You'll Be Doing Translate business initiatives into epics, features, and user stories Write detailed acceptance criteria and functional requirements Document business rules, risks, dependencies, and success metrics Map customer journeys and operational workflows Partner with Product, Engineering, UX, and business stakeholders Support backlog prioritization by evaluating business value and impact Deliver complete, actionable requirements for development teams What You'll Need to be Considered Experience supporting B2B or B2C eCommerce platforms Expertise creating epics, features, user stories, and acceptance criteria Ability to map customer journeys and optimize operational workflows Experience supporting Agile backlog refinement and sprint planning Strong stakeholder facilitation and cross‐functional communication Ability to evaluate business value, dependencies, and feature prioritization

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Typical pay for Business analyst in Birmingham: £35,000 – £55,000, from 37 adverts

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