Business Area Manager - Certification

Business Area Manager - Certification Kettering, Northamptonshire | £40,000 - £50,000 DOE | Full-Time, Permanent Are you an experienced Certification, Conformity Assessment, Testing or Regulated Industry Manager looking for your next leadership opportunity?

We're recruiting for a Business Area Manager - Certification on behalf of an established, internationally operating technical organisation based in Northamptonshire. This is a senior leadership position combining people management, operational performance, commercial responsibility, customer relationships and regulatory compliance within a specialist certification environment.

The Role You'll take overall responsibility for a specialist certification business area, leading teams to deliver against customer expectations, commercial targets, quality standards and regulatory requirements .

Key responsibilities will include

Leading, motivating and developing specialist certification teams Managing departmental performance against budgets, KPIs and strategic objectives Taking ownership of financial performance, forecasting, budgets and reporting Driving continuous improvement, operational efficiency and service delivery Developing team capability through coaching, performance management and succession planning Managing resources and workloads to meet customer and business requirements Building strong relationships with key customers, industry stakeholders and trade associations Identifying new business opportunities and supporting commercial growth Working closely with Testing, Sales and other internal departments Maintaining high standards of customer service and responsiveness Overseeing compliance with ISO/IEC 17065 and relevant accreditation requirements Supporting quality management systems, audits and corrective/preventative actions Representing the organisation at presentations, webinars, exhibitions, technical events and industry forums Supporting the introduction of new certification schemes, services and market opportunities Undertaking regular UK and Ireland travel, alongside occasional international travel About You We're looking for an experienced leader who can combine technical understanding with strong commercial and people-management skills .

You'll ideally have

Proven experience leading and developing high-performing teams Strong operational management experience, including KPIs, service targets and budgets A technical background within certification, conformity assessment, testing or another regulated environment The ability to underst...

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