Business Development Representative
Manpower · Glasgow, Scotland ·
Job Description Business Development Representative (BDR)As an outbound telephone-based role, the role of the Business Development Representative (BDR) is pivotal to the revenue growth and strategic expansion of our business in key market segments.
Their objectives will be to contact SMB, commercial and enterprise organisations across a variety of vertical sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional and enthusiastic individual capable of profiling and questioning customers to gather key information.
This role will be split between inbound response follow up/event follow up and on targeted outbound calling. Key activities: Generate new BANT (Budget, Authority, Need, Timescale criteria) qualified leadsOutbound calling -driven by marketing campaigns/promotionsInbound - Process inbound responses lead queueFollow up emails to customer requesting more infoLead managementEnsure that leads are entered in the CRM system and correctly assignedCheck qualified leads are progressed with salesEnsure that leads flagged for nurture are recycle appropriateProfilingDelving into account list for increasing contacts (primary) and deal identification where possible (secondary)Event Confidence CallingFollow up on registration as to events to drive attendanceTarget Achievement, Lead Generation, Sales and Conversion RateWork closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.
Touchpoints: Sales TeamsMarketing TeamsEnd User Customers/ PartnersRequired Skills :Knowledge / ExperienceA minimum of 1 year's tele-marketing outbound / inbound experience, preferably targeting the IT or Technology industryGood understanding of IT marketGood understanding of IT technologies, especially IT infrastructure, cloud, and big dataFocusing on call volumes, no need for complex understanding, focusing on simple campaignsFluency in English and native language speaker of target marketExperience in CRM / Databases / Digital Selling ToolsWorking knowledge of MS Office applications, Internet navigation and contact management softwareExperience in multi-level negotiations up to C-level and executive clientsStrong verbal, written communication, and listening skillsMust have language competency in written form and dialogue in the required language(s)JobExceptional team working skillsPrevious experience of working to targetsIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.