Case Management Intake Manager
CSL Behring ·
Every adverse event report that reaches CSL from a treating physician, a license partner, a regulatory authority starts its life in one place: intake. This role owns the quality of that starting point. You'lloversee the vendor responsible for logging and triaging every report that lands in CSL's Global Adverse Events Inbox, making sure each one is captured accurately, on time, and in line with global regulatory requirements.
It'sa role built on the principle that everything downstream in pharmacovigilance every safety signal, every regulatory submission is only as reliable as the intake that fed it. BasedinMaidenhead, UK. Hybrid, 3 days a week on site Why It Matters Regulatorsdon'tforgive a missed or mishandled adverse event report, and neither should the systems built to catch them.
This role sits at the point where CSL's global safety obligations either hold ordon't. Getting intake right consistently, across every source and every market is what keeps CSL's regulatory standing intact and, more fundamentally, what keeps the signal-detection process that protects patients working as it should.
What You'll Be Responsible For You'll be the standard-bearer for how intake gets done not performing the workyourself, butmaking sure the vendor who does performs it to the letter of CSL's processes, PV agreements, and global regulatory guidelines.
You'llbuild the guidance that governs their work, train them against it, and be the person accountable when regulators or auditors come asking how the process holds up. Oversee the Global Adverse Events Inbox and all other intake sources, and the vendor's case entry into CSL's global safety database Provide training and ongoing support to the vendor on triage-related processes Create andmaintainthe guidance documents that govern intake and book-in Oversee E2B file imports and work with the I