Change, Comms & Training Lead

Overview

As Change, Communications & Training Lead for Project Falcon, you’ll own the end-to-end change strategy for a major order-to-dispatch transformation. You’ll lead a multidisciplinary team, drive adoption across sites, and partner with senior leaders to ensure readiness and lasting impact. This high-visibility role combines strategy, stakeholder engagement, and hands-on delivery to shape how Tarmac operates post-implementation.

Pay / Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension
• Employee Assistance programme
• Discounts on retailers and holidays
• Training and development opportunities

Responsibilities

• Develop and execute the overall change strategy, roadmap and success metrics
• Lead and inspire a multidisciplinary change, communications and training team
• Drive stakeholder engagement, sponsorship activation and resistance management
• Oversee programme communications through dedicated specialists
• Ensure effective training design, delivery and adoption
• Establish business readiness frameworks and governance go/no-go decisions
• Monitor adoption metrics and implement targeted interventions
• Manage change risks, dependencies, budgets and resources
• Foster strong relationships with senior leaders and operational teams
• Support go-live, hypercare and transition to business-as-usual

Key requirements

• Proven experience leading change management for large-scale technology or operational transformations
• Experience developing change strategies, governance frameworks, readiness assessments and adoption measures
• Strong leadership across change, communications and training functions
• Expertise in stakeholder engagement, sponsor activation and resistance management
• Experience managing programme risks, budgets, resources and dependencies
• Ability to provide evidence-based readiness insights to senior governance groups
• Excellent communication, facilitation and influencing skills
• leadership
• communication
• influencing
• Change Management
• Stakeholder Engagement
• Governance frameworks

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