Chief Operating Officer
HENI ·
About HENI HENI is an international multi-services art business working at the intersection of art and technology. From printmaking and physical artwork marketplaces to NFTs, publishing, news, video production, and art research, HENI works with the world's leading artists and estates to make art accessible to audiences worldwide.
We are ambitious, fast-moving, and unafraid to challenge how the art world operates. With dedicated leadership established across sales and technology, we are now making a pivotal executive appointment: a Chief Operating Officer, with a focus on production, to own and define how our business delivers.
This is a founding seat at the leadership table. The COO will shape operational strategy, drive the performance agenda, and determine the standards to which everything in this business is built and run. The Role Reporting directly to the CEO, the COO will hold full accountability for the business’s operational performance; its output, quality, people, infrastructure, and profitability.
This is not a functional management role. It is an executive mandate to define how this company operates, build the organisation around that, and deliver the results. It will also be responsible for creating an environment of continuous improvement in the management of all indirect costs across the business.
You will be expected to set strategic direction across all operational disciplines, make decisions with commercial consequence, and lead the business through a period of deliberate growth. Scope of Accountability Strategy output, quality, cost, yield, and on-time delivery - and be accountable for their continuous improvement Drive the performance management agenda across the organisation, establishing the metrics, cadence, and culture of accountability Manufacturing attract, develop, and retain the talent required to execute the strategy Set the organisational design for operational functions, including the structure, capability requirements, and resourcing model Instil a culture of ownership, precision, and pride in craft which will be visible at every level of the operation Commercial