Client Engagement & Business Development Manager

Are you a relationship-focused business development professional who combines commercial awareness with genuine empathy? Have you got a proven track record in sales or business development? We're recruiting for a Client Engagement & Business Development Manager to join a growing specialist care provider, playing a pivotal role in supporting families through important care decisions while driving sustainable business growth. This is a unique opportunity for someone who enjoys building trusted relationships, converting enquiries into long-term clients, and developing professional referral networks within healthcare and care services. £30k - £35k plus bonuses and benefits. 9am - 5pm Hybrid after training period. In this brand new role, you'll take ownership of the client journey from initial enquiry through to service commencement, ensuring every prospective client and family receives a professional, compassionate and seamless experience. Alongside managing enquiries, you'll proactively identify new business opportunities, build relationships with healthcare professionals and referral partners, and help shape the organisation's growth strategy. Key Responsibilities Manage enquiries from phone, email, website and other channels Guide prospective clients and families through available care options Convert enquiries into new client placements through a structured and consultative approach Develop new business opportunities and generate qualified leads Build strong referral relationships with: Case Managers Hospital Discharge Teams Rehabilitation Providers Therapists Solicitors Clinical Professionals Re-engage dormant referral partners and strengthen existing relationships Maintain accurate CRM records and sales pipeline reporting Provide market intelligence and identify new growth opportunities Work closely with operational and care teams to ensure a smooth onboarding experience Skills/Experience 3-5 years' experience in sales, business development or client acquisition A proven track record of converting enquiries into paying clients Experience building and maintaining professional relationships Excellent communication skills, both written and verbal Strong CRM, pipeline management and reporting skills Confidence discussing pricing and handling objections The ability to work independently and manage priorities effectively A consultative and empathetic approach to client engagement Desirable Experience within healthcare, care or related service sectors Knowledge of live-in care or complex care services Experience selling premium or high-value services Established networks within healthcare referral environments Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

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