Client Relationship Manager
Belinda Roberts Ltd · Middlewich, England ·
Job Description Growing services business based in the Northwich/Middlewich area requires an Account Manager to provide support to a busy Client Services function responsible for the key account management. The right person for this role will have experience of Account Management within the services sector.
ResponsibilitiesDevelop trust relationships with a portfolio of clients to ensure a high level of service is provided. Ensure services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaintsProviding financial information and reports to assist reporting into the finance functionObtaining quotations from suppliers, raising purchase orders, and preparing quotations.
Contract management and system amendments on our in-house bespoke systemData analysis and internal and external reportingEnsure that all work activities are in accordance with Company Health and Safety policy, procedures, and culture.
Key holder, fire warden and first aider as required. Requirements and skillsExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levelsExcellent organizational skillsAbility in problem-solving and negotiationMicrosoft proficient including excelAbility to self- motivate and work within a teamIn return an excellent package is offered along with the opportunity for progression and development.