Client Relationship Manager

Job Description Client Relationship Manager - £28,000-£31,000 + BONUSKenneth Brian Associates are recruiting for a Client Relationship Manager on behalf of a growing Social Media Management Agency based in Chessington. This is a very unique role working for a client who work within a niche industry; specialising in social media management.

The role will be responsible for onboarding new clients, building rapport and keeping in touch with that client throughout. Duties and expectations: Lead the onboarding process for a new client which includes all administration, building the rapport with the client and ensuring the management transition runs smoothlyEnsuring all compliance needed is completedKeeping in touch with the client either weekly or bi-weekly for catch ups, updates and process managementEnsuring clients know their weekly to-do tasks on a Monday and keeping track of this to ensure progress of content is going to be completed to scheduleIdentifying where any issues may ariseExperience required: Must have excellent relationship building skills and able to build rapport with people from all walks of lifeExcellent organisation and timekeeping skillsAble to manage multiple clients at one timeSocial media savvy, we require candidates to have knowledge of platforms such as Tiktok, X and InstagramWe are seeking a candidate who wants to work in a young, vibrant and fast growing Social Media Management Agency.

This is an excellent opportunity and will provide genuine career progression opportunities! Well educated, minimum C Grades in maths & EnglishMust live within 45 mins of ChessingtonAlternatively we will consider Graduates without experience that possess the hunger and confidence for a fulfilling and successful career.

In return our client offers a fun and social work environment, great benefits including work trips away for the whole team and much more!

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