Client Value Partner (Supply Chain & Manufacturing)
Celonis · London, England ·
Overview As Client Value Partner, you lead strategic, data-driven transformation for Celonis' top customers. You act as a trusted advisor to executives, aligning Celonis resources and cross-functional teams to deliver measurable value and adoption of our platform.
You drive end-to-end value programs, foster innovation, and shape long-term customer visions. This role sits at the nexus of executive engagement, program leadership, and strategic change across industries. Pay / Benefits RSUs and merit-based refresh grants 24 weeks parental leave for primary carers 12 weeks parental leave for supporting carers Unlimited PTO and generous global PTO Flexible hybrid work model 70-20-10 learning framework and mentorship programs Responsibilities Build and maintain relationships with senior stakeholders, embedding Celonis into strategic objectives Staff engagements with global cross-functional teams (Servicing, Product & Engineering) Mentor organizations on Centers of Excellence and adoption of the platform Coach and develop team members, providing guidance and feedback to managers Own the end-to-end customer value journey and executive communications Collaborate with senior stakeholders to define program roadmaps and value plans Resolve escalations by coordinating internal teams effectively Align Celonis delivery with customer strategy to solve business-critical problems Drive value realization and platform adoption, ensuring on-time delivery and client satisfaction Organize and lead customer advisory boards to capture insights and steer product/service improvements Represent Celonis at industry events and contribute to thought leadership and playbooks Key requirements 10+ years in strategy consulting Experience leading large-scale transformation programs in supply chain/manufacturing AI-based transformation experience is a plus Strong change management background Proven ability to navigate global organizations and persuade with data Ability to design, pitch, and sell opportunities with SMEs and practice leads Consultative approach with senior executives Strong teamwork and entrepreneurial leadership style Project management across multiple streams Excellent communication skills Self-motivated, proactive, thrives in fast-paced, ambiguous environments Executive presence and negotiation Cross-functional collaboration Mentorship and people development AI-based transformation Change management Program and portfolio leadership