Commercial Account Manager

An exciting opportunity has arisen for an experienced Commercial Account Manager to join a successful and growing commercial insurance team based in London. This is a varied, client-focused role where you'll manage your own portfolio of commercial insurance clients, delivering exceptional service across renewals, new business and mid-term adjustments.

You'll build long-term relationships with clients and insurers, providing expert advice and ensuring the highest standards of customer care. As a senior member of the team, you'll also provide technical support to colleagues where required, share best practice and work collaboratively with Account Executives and insurers to achieve the best possible outcomes for clients.

There are no formal line management responsibilities, making this an excellent opportunity for an experienced Commercial Account Handler or Account Manager looking to broaden their technical involvement whilst remaining focused on client relationships.

Working closely with senior management, you'll contribute to maintaining high service standards, operational excellence and continued client retention within a collaborative and supportive environment. Key Responsibilities Client Relationship Management Manage a portfolio of commercial insurance clients across a diverse range of industries.

Build and maintain strong relationships with clients, insurers and key stakeholders. Handle renewals, new business enquiries, mid-term adjustments and day-to-day account servicing. Deliver exceptional customer service throughout the client lifecycle.

Negotiate with insurers to achieve the best possible outcomes for clients. Identify opportunities to strengthen client relationships through cross-selling and account development. Ensure high levels of client retention through proactive account management. Renewals

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