Consultant

Position SummaryThe Consultant provides essential support to corporate clients by managing employees relocating for international assignments. The GAC serves as the primary point of coordination for assignees, ensuring effective delivery of assignment management services in line with international policies and procedures.

Key ResponsibilitiesRelocation & File Management (60%)Oversee delivery of assignment management services, including: Policy counselingDestination servicesHousehold goods shippingImmigration supportDeparture servicesExpense managementInterpret client international assignment policies and provide tailored guidance to assigneesProvide ongoing consultation throughout the assignment lifecycleSupplier & Stakeholder Coordination (20%)Collaborate with internal teams to ensure seamless assignee experienceManage Global Certified Provider communications and ensure service qualityClient Communication & Support (10%)Act as liaison with client HR contacts on assignment-related mattersSupport exception management and provide policy recommendationsDeliver status updates and proactively address issuesOther Responsibilities (10%)Perform additional duties to support Manager, Client, and AssigneesQualifications & SkillsMinimum:2+ years of relocation experience OR3+ years of customer service experienceKnowledge of international assignment management and global business practicesStrong problem-solving skills with ability to work independentlyExcellent written and verbal communication skillsStrong organizational and multitasking abilityAbility to meet deadlines in a fast-paced environmentStrong interpersonal and presentation skillsProficiency in MS Office (Word, Excel, PowerPoint, Outlook)Preferred SkillsOverseas work or living experienceAdditional language proficiencyEducation RequirementsHigh school diploma (required)Bachelor's degree (preferred)JobFamilyRelocation ServicesJobFunctionRelo CXOPayTypeSalary

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