Contract Manager - Maintenance
Smart Managed Solutions · London, England ·
Last confirmed by our partners on 23 Oct 2026.
Overview
In this role you will oversee maintenance and repair of M&E assets across multiple blue-chip contracts, ensuring safe operation and accurate records. You will lead a multi-skilled engineering team, drive performance metrics, and deliver timely reports to clients. The position combines technical leadership with contract governance to uphold service excellence. This is a chance to shape facilities performance at scale within a client-focused, growth-oriented environment.
Pay / Benefits
- Birthday off
- 25 days holiday entitlement + Bank Holidays
- Life Assurance
- 3 days fully paid volunteering days
Responsibilities
- Commercial and financial accountability across the contract
- Lead a diverse team across multiple engineering disciplines
- Monitor and control PPM and reactive work via the Elogbooks system and produce reports
- Prepare monthly reports and ensure meetings minutes with actions closed out
- Produce energy reports for the customer
- Oversee statutory certifications and ensure availability on request
- Manage the team per SMS procedures and policies, ensuring health & safety
- Ensure staffing levels balance cost efficiency with service quality and manage workload peaks and disaster recovery
Key requirements
- Recognised industry qualification in Electrical (BS7671 18th Edition) or Electrical (C&G2391) or C&G Mechanical & HVAC
- Up-to-date knowledge of Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment
- Knowledge of statutory compliance; IOSH or NEBOSH preferred
- Experience leading engineering teams and managing contracts
- unknown team-specific requirements or degrees
- Leadership and people management
- Cross-functional collaboration
- Strong communication and reporting
- M&E maintenance and fault diagnosis
- PPM scheduling and performance monitoring
- Elogbooks system for reporting
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