Contract Support Administrator

Job Description Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients.

Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together.

With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Contract Support Administrator, you will be part of a busy, friendly team, working alongside our Coordination, Sales & Operations teams, to deliver exceptional quality and accuracy in the setup of the customer contracts and accounts (new & existing).

This is a varied role which requires someone with excellent communication and administrative skills to support the Contract Co-ordinators with onboarding new customers, handling paperwork and timelines, in support of team and company objectives, as well as demonstrating a strong understanding of contracts & legal documentation.

What We Are Looking For In The Role of Contract Support Administrator Knowledge of MS office, in particular Outlook, Word, Teams and Excel Good understanding of Customer Service and Administration Excellent communication skills, both written and verbal in a professional setting with the ability to develop strong positive working relationships.

Ability to tailor communication (e.g content and type) to appropriate audience. High level of customer service; active listener to identify customers' needs with the aim of exceeding them. Adaptable to meet last minute requests when required in support of customer needs.

Plans, responds and delivers to agreed deadlines, advising management early of obstacles to work delivery. Tenacious to gets things done and responsive to get things done to deadline. Remains calm, constructive and positive in dealing with setbacks and resilient in adapting positively to changing circumstances.

The Responsibilities of the Contract Support Administrator This position is a 12 month fixed term contract. Process new customer agreements and ensure all information is accurate and complete. Carry out customer and business verification checks.

Contact customers to gather information and complete due diligence requirements. Prepare and issue customer agreemen...

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