Control Room Manager

Permanent | Full time, 37.5 hours per week | Monday to Friday | Office based Have you led a blue light control room, military operations room or dispatch team? If you're used to deciding what takes priority, reallocating resources and keeping a team focused under pressure, this Control Room Manager role could be your next step.

The Control Room Manager will lead a team of planners scheduling engineers for emergency repairs and planned property maintenance in a 24/7 control room. Blue light and Armed Forces experience We welcome applications from current and former shift supervisors, team leaders and managers with experience in: Police control rooms, force communications centres and incident dispatch.

Ambulance services and NHS Emergency Operations Centres, including 999 dispatch and resource coordination. Fire and Rescue Services, including fire control and mobilisation. HM Coastguard and maritime rescue coordination centres.

Royal Navy, Royal Marines, British Army and Royal Air Force, including veterans, service leavers and Reservists who have led operations rooms, watch teams or resource coordination teams. Other emergency response services, including the RNLI, search and rescue, mountain and lowland rescue, and local authority emergency control centres.

Applicants with relevant experience in property maintenance, facilities management, social housing, field service or other dispatch environments are also welcome. RecruitME is hiring a Control Room Manager for an established, growing, family-run property maintenance provider.

When an urgent job comes in, you'll decide where to deploy engineers, how to rearrange appointments and how to minimise disruption for residents. What you'll do as Control Room Manager Lead and coach the operational planners, set performance expectations and manage rotas and cover.

Prioritise emergency repairs, authorise changes to engineer schedules and make sure affected residents are kept informed. Work with field operations managers to match engineer availability to demand, follow up on incomplete jobs and meet service response targets.

Use workload and performance data to forecast demand, spot recurring delays and improve scheduling. Handle planning escalations and make sure job records are kept up to date in Business Central. What you'll bring to the Control Room Manager role Experience leading or supervising a team in a busy operational environment.

A background in operational planning, scheduling, dispatch or resource management. Examples of making decisions under pressure and reallocating people or resources when priorities changed.

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