Control Room Technician
Morson Edge · South Ruislip, England ·
Job Description Job DescriptionThis role will require the technician to provide technical support to the customer Control room support staff whilst the train is in service. This role is an excellent opportunity for a Rolling Stock Engineer that is looking to make their next career step up to a Control Room Technician.
You will need to demonstrate the ability to provide technical support to resolve performance or in service failures. Interface with customer control room staffManaging in service failures during service hoursMonitor live ORBITA feed to identify emerging issues, Responding to ORBITA alertsComplete remote investigation of in-service failures using ORBITA, OTMR, CCTV and other available systems.
Provide 'pack' to technician / hi-level technician called to the train or investigation at DepotRaise work orders on EAM systemIn addition to several planning duties, you will coordinate activities relating to in-service failures by providing rapid technical support to the customer operations teams.
Shift PatternPanama Roster - 5 person (includes a cover week).SalaryAnnual Salary - £55,000Qualifications / SkillsHNC (or equivalent) in Electrical/ Mechanical Engineering is desirableGood Level of EMU Technical KnowledgePrevious Rail Experience either through Maintenance or Train RidingAbility to present an electrical engineering solution to the customerKnowledge of computer-based asset management system to record and close out work completed.
System Knowledge (Orbita)IT skills including Excel. Excellent communication and leadership skills. Meticulous record keeping.